Privacy Policy

Effective date: March 25, 2026

Homeowner.wiki ("we", "us", or "our") operates the homeowner.wiki website. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

Information We Collect

We collect minimal information to provide and improve our service:

• Email address - when you sign up for our waitlist or create an account
• Usage analytics - anonymous data about how you interact with our site (pages visited, time on site, referral source)
• Cookies - small text files stored on your device to remember preferences and analyze traffic patterns

We do not collect payment information directly. All payment processing is handled by third-party providers.

How We Use Your Information

We use the information we collect for the following purposes:

• Send you launch updates, product announcements, and early access invitations
• Improve our service based on usage patterns and feedback
• Respond to your questions and support requests
• Prevent abuse and maintain the security of our platform

Data Storage

Your data is stored securely using industry-standard practices:

• Email data is managed through Brevo (formerly Sendinblue), which complies with GDPR and maintains servers in the EU
• Website hosting is provided by Cloudflare, which uses globally distributed edge servers with enterprise-grade security
• We do not sell, rent, or trade your personal information to third parties under any circumstances

Third-Party Services

We use the following third-party services that may collect data independently:

• Brevo - email marketing and subscriber management. Brevo Privacy Policy
• Google Analytics - website traffic analysis and user behavior insights. Google Privacy Policy
• Cloudflare - website hosting, CDN, and security. Cloudflare Privacy Policy

Your Rights

You have the following rights regarding your personal data:

• Unsubscribe - every email we send includes an unsubscribe link. You can opt out of marketing emails at any time.
• Data deletion - you may request complete deletion of your data by contacting us through our contact form. We will process deletion requests within 30 days.
• Data access - you may request a copy of any personal data we hold about you.
• Correction - you may request corrections to any inaccurate personal data.

Cookies

Our website uses cookies for the following purposes:

• Essential cookies - required for basic site functionality such as session management
• Analytics cookies - help us understand how visitors use the site so we can improve the experience
• Preference cookies - remember your settings and choices across visits

You can control cookies through your browser settings. Disabling cookies may limit some site functionality.

Data Security

We take the security of your data seriously. We implement appropriate technical and organizational measures to protect your information, including encryption in transit (TLS/SSL), secure server infrastructure, and limited access controls. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Homeowner.wiki is not intended for use by anyone under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately and we will take steps to delete that information.

Changes to This Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Effective date" at the top of this page and, for significant changes, notify you via email or a prominent notice on our site. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please reach out through our contact form. We aim to respond to all inquiries within 48 hours.